Last update date: 31/01/2024
ARTICLE 1 : COLLECTING YOUR INFORMATION
We collect information when you fill in our contact forms or request a demonstration.
We may collect the following information: your first name, your last name, your e-mail address, your telephone number, your company and its location.
The type of material, its application and the problem you request in our demonstration form will only be used and managed by the technical and sales departments.
Our company uses Koban as CRM software to collect and manage your information.
CRM (Customer Relationship Management) software is a tool designed to improve customer relationship management. Its purpose is to collect and manage the information provided by our customers and prospects in order to build loyalty and optimize the personalized follow-up of each one.
If you would like to learn more about Koban’s privacy policies, please follow this link: https://www.koban.cloud/charte-securite-confidentialite/
ARTICLE 2: USE OF YOUR INFORMATION
Any information we collect from you may be used for :
– Contact you more efficiently;
– Collect and compile statistics to improve our marketing and webmarketing campaigns;
– Personalize your experience and meet your individual needs.
ARTICLE 3: CONFIDENTIALITY OF YOUR DATA
We are the sole owners of the information collected on our site. Your personal information will not be sold, exchanged, transferred, or given to another company for any reason, without your consent.
ARTICLE 4: DISCLOSURE TO THIRD PARTIES
We do not sell, trade or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our web site or conducting our business, so long as those parties agree to keep this information confidential.
ARTICLE 5: PROTECTION OF YOUR INFORMATION
We implement a variety of security measures to safeguard the security of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. Naturally, our website is SSL (Secure Socket Layer) certified.
We also protect your information offline. Only authorized members of the company who need to perform a specific job (for example, billing or member services) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment by our hosting provider.
ARTICLE 6: COPYING OR DELETING YOUR INFORMATION
We store the data transmitted via our various contact and demo request forms.
However, you can contact us by e-mail at contact@terakalis.com or by telephone on 04.11.93.73.67 to request a copy of or to delete your personal data stored by us.
ARTICLE 7: HOST POLICY
Our host has its own privacy policy concerning the use of your data, which you can consult at any time. https://www.ovhcloud.com/fr/personal-data-protection/
ARTICLE 8: CONSENT TO OUR POLICY
By using our site, you consent to our privacy policy, which may be modified at any time by the publisher.